Privacy policy

Purpose

This Privacy Policy describes how we collect, uses, and discloses your personal. Zatoun Apparel is committed to protecting your personal information and privacy This Policy contains important information about how we manage personal information and is bound by the Australian Privacy Principles (Principles) contained in the Privacy Act 1988 (Privacy Act). The Principles are designed to protect the confidentiality of information and the privacy of individuals by regulating the way personal information is managed. Personal information is, generally, information or an opinion relating to an individual, which can be used to identify that individual. 

We collect personal information about consumers which applies to all of the products and services offered by Zatoun Apparel in respect of Zatoun Apparel.com.au (websites) and Zatoun Apparel. We collect personal information through Zatoun Apparel website, records of communications and any third-party social media sites as well as public sources. We handle personal information for purposes including to provide, manage and enhance our products and services, understand you and conduct direct marketing.  

 

Objective

Please read this Privacy Policy carefully. By using and accessing our website or any of our social media sites, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access our website or any of our social media sites.

The type of information we collect about you will depend on the circumstances but will generally include information which is relevant to the supply of products or services for the purpose of purchasing and supplying products from us.

 

Process

How we collect personal information:

Personal information is collected in a variety of ways, including by way of personal contact such as business activities and events, online subscriptions, website or any of our social media sites and when you communicate with us though chats and emails

Why we collect personal information:

We collect, hold and use personal information to provide services, benefits and products to customers. These include: 

·         to provide the ability for you to purchase products from us

·         communicate with you and provide you updates on the status of your order

·         ensure that the products that have been purchased are delivered correctly to you

·         processing of payments.

·         to communicate with you and provide you with updates on new product Rangers

·         ongoing promotions and marketing activities

·         unless you object, to communicate with you and make special offers to you 

·         unless you object, to direct market our services to you

·         to deal with complaints and queries you may have

·         To administer competitions and promotions; or

·         any other purpose we have notified you of when the information was collected as permitted by law. 

What personal information do we collect:

The types of personal information we collect would depend on how you interact and communicate with us and the use of our website or any of our social media sites. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. 

The personal information that we collect are

·         Basic contact: details including your name, address, phone number, email.

·         Order: information including your name, billing address, shipping address, payment confirmation, email address, phone number.

·         Account information: including your username, password, security questions.

·         Shopping information: including the items you view, put in your cart

·         Customer support: information including the information you choose to include in communications with us, for example, when sending a message through messenger services or emails.

How we Use your personal information

·         Purchases related services. We use your personal information to provide you with the necessary information that is in relation to your order including process your payments, fulfill your orders, to send notifications to you related to your account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and to enable you to post reviews.

·         Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message, and to show you advertisements for products or services. This may include using your personal information to better tailor products and advertising on our website or any of our social media sites.

·         Communicating with you. We use your personal information to provide you with customer support and improve our services providing you with a positive customer experience and to maintain our business relationship with you.

Information we collect through cookies

We also automatically collect certain information about your interaction with our website ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our website including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with our website.

Personal information security

You have the right to access and correct your personal information we hold. We will always respond to requests for access and/or corrections within a reasonable period and we will give access in the manner requested. Please email or write to our Privacy Officer (see Contact Information) if you wish to access or correct your personal information. 

There is always a risk in sending and receiving information and we take various steps to protect the security of personal information make sure it is always protected and secure. Once the information is no longer needed, we will destroy or de-identify the information is a secure manner.

 

Conclusion

Zatoun Apparel is committed to protecting the privacy of your personal information. This policy explains how Zatoun Apparel manages the personal information that we collect, use and disclose and how to contact us if you have any further queries about our management of your personal information. 

Our Privacy Policy may be amended or update from time to time. Changes or updates may reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the website

If you have any concerns in relation to our privacy policy, you may contact us by phone or if you prefer you can email us or write to us with the details of your concern, and we will aim to provide an initial response within five business days of receiving your correspondence.

 

Contact Details 

Email: hello@zatounapparel.com